To justify this vision of hospitality, Radisson Hotel Groups presents objectives such as timely assistance, quality and constant improvement of the range of services presented by the hotels. Additionally, the company also aims to support small and medium entrepreneurs in the hospitality sector by looking for young leaders in their team.Conclusion. The tourism and hospitality sector is witnessing remarkable growth locally and globally. Analysts attribute this growth to demographic changes such as a strong global middle class, an increase in senior tourists and an increase in international travelers. This change means the sector needs to understand. 87 The hotel can even use email or website surveys to allow guests to share their experiences and ultimately continually improve processes and quality. Technology can bring innovation and make Radisson strong leaders. "The ability to lead innovation is really important. In today's market, many star category hotels are being replaced in Colombo for adjustment - Jaj -Samudra, Gall face Hotel, Hilton, Mount Lavinia." for nutrients - KFC, McDonalds, Pizza Hut, BFC, Pizza Corner, Dominos Pizza, etc. for entertainment - dark clubs, many others which might turn away customers rather than,