Two examples of different career summaries: Summary. “Energetic customer service representative with three years of experience resolving complex customer requests. Passionate about, Customer Service Manager Job Description for Resume If you have previously worked as a Customer Service Manager or are currently working in this role and are writing a new resume, you can create a compelling Work Experience section for your CV when applying. the sample customer service manager job description provided, Service Technician. Repeat the examples. Stephen Hi. You answer calls from frustrated customers trying to reconnect during an outage and help others troubleshoot faulty equipment. As a customer service technician, you know the ins and outs of support and have the skills. When describing your customer service work in a resume, you should give details but be brief. In a professional CV, the job description should highlight your main duties and skills. Anything beyond that should be in the cover letter. Use resume templates. Using resume templates helps you understand how and where to place your,