A customer service representative interacts with customers, whether by answering questions or providing information about products and services. Learning how to present your unique job description on your resume can help you stand out from other candidates. Consider using resume samples, such as the one below, to help you, New York, NY, 436-555-0133, apatel email.com. Summary. An organized and attentive Senior Customer Service Representative, years of experience maintaining professional relationships with customers, consistently displaying excellent customer service and advising representatives on performance improvement. Education.How to Create a Banking Customer Service Resume. Follow these steps to create an effective banking customer service representative resume: 1. List contact information. The beginning of your resume may include your name and contact information, such as your phone number and work email address. Tips for your call center customer service resume. Reverse chronological order works best. Your skills continually grow and evolve as a service representative. This means that presenting your most recent experiences with multi-line telephones and conflict resolution techniques will be most relevant and should be listed first.